From creating the right supplier framework through to monitoring the performance of your partners, we’re by your side.
TEHNICH excels in the realm of IT vendor management, offering best practices that empower organisations to maximise value and service from their technology vendors. We have a track record of removing cost through re-contracting services.
TEHNICH provide three key services:
Strategic Supplier Support: An advisory service that looks at the full supplier landscape, reviewing contractual obligations and performance against your business requirements and expectations. Having a clear view of how the partner ecosystem supports the business goals, allows effort to be focussed on outcomes.
Supplier Intervention: A service that ensures a specific supplier is providing the best service possible for the business through an active an engagement with all parties to remove any contention.
Procurement Support: An advisory service that ensures you procure the right service for the business. TEHNICH will support selecting and transitioning the supplier into the business ensuring transformation activity is competed effectively.
The TEHNICH approach:
Strategic Supplier Support
- Based on the IT strategy ensure services are identified and have clear definition.
- Ensure each service has clear scope and ownership based on best practice.
- Review contracts for each supplier provided service, measuring outcomes vs expectations.
- Identify improvement areas and create an intervention plan.
Supplier Intervention
- Review the IT service vs business expectation.
- Review supplier performance vs contractual obligations.
- Identify improvement plan and priorities.
- Implement plan and measure improvements.
Procurement Support
- Define the appropriate procurement approach based on the service required.
- Deliver tendering documentation, including requirements, target prices and scoring matrix.
- Manage defined procurement process through to negotiation of contract.
- Support transformation and transition of services.